Privacy Statement

Last Updated: June 20, 2022

Welcome to Sellout (the “Platform”). The Platform is provided and controlled by Technology Innovation System. (“TIS”, “we” or “us”).

We are committed to protecting and respecting your privacy. This privacy policy (the “Policy”) sets out the basis on which any information we collect from you, or that you provide to us, will be processed by us, including how we may use, process, share and/or transfer your personal data. Please read this Policy carefully to understand our practices regarding your information and how we will handle it before accessing or using the Platform or the services. By accessing or using the Platform and our related websites, services, applications, products and/or content available on the Platform (collectively, the “Services”), you acknowledge that you have read and understood the practices described in this Policy, and hereby consent to us collecting, using, processing, disclosing or transferring your personal data in accordance with this Policy. If you do not agree with this Policy, you should not access or use the Platform or Services.

We may provide different versions of the Platform, Therefore, some of the features described in this Policy may not be provided in the version of the Platform you are using.

For the purposes of this Policy, unless the context otherwise requires, “you” and “your” means you, the user of the Services, and “information” means information which we collect about you or which is provided to us by you, including your personal data.

SUMMARY

What information do we collect about you?

We collect and process information about you when you register for an account, upload content to the Platform (where such features are available), interact with the Services, or in accordance with our request. We may also collect information about you through automated means when you access our Platform or use the Services. These include technical and behavioural information about your use of the Services. We may still collect information about you if you interact with the Platform without creating an account.

How will we use the information about you?

We use your information to provide the Platform and Services to you and to improve, develop and administer the Platform and Services. We use your information to, among other things, ensure your safety. Where appropriate, we will also use your information to serve and measure personalized advertising and promote the Platform.

Who do we share your information with?

We may share your information with third party service providers who help us to deliver the Platform, send notifications to you, or conduct analysis, or with any member of our group to improve the Platform, allow you to access other services provided by such member of our group, or for internal business purposes. Where and when required by law, we will share your information with law enforcement agencies or regulators, and with third parties pursuant to a legally binding court order.

How long do we keep hold of your information?

We retain your information for as long as it is necessary to provide you with the Services and fulfil our contractual obligations and rights in relation to the information involved. Where we do not need your information in order to provide the Services to you, we retain it only as long as we have a legitimate business purpose in keeping such data or where we are subject to a legal obligation to retain the data. We will also retain your information if we believe it is or will be necessary for the establishment, exercise or defence of legal claims.

How will we notify you of any changes to the Policy?

We will use commercially reasonable efforts to generally notify all users of any material changes to this Policy through a notice on the Platform. However, you should look at this Policy regularly to check for any changes. We will also update the “Last Updated” date at the top of this Policy, which reflects the effective date of such changes to this Policy. Your continued access to or use of the Platform or the Services after the date of the updated Policy constitutes your acceptance of the updated Policy and how we may collect, use, process, disclose or transfer your information pursuant to such updated Policy. If you do not accept the updated Policy, you must stop accessing the Platform or using the Services.

1. The types of information we collect

We collect and use the following information about you:

Information you choose to provide.

Registration. You give us information when you register on the Platform, including your date of birth and gender (where applicable), your accounts on other social network services, and other information you disclose in your user profile.
User Content. Where such feature is provided in your region, we process the content and personal data you upload, generate on, or access through the Platform, including the photographs, images and videos you upload, video templates you generate or view on the Platform, comments and likes you make (“User Content”). We may collect User Content through pre-loading at the time of creation, import, or upload, regardless of whether you choose to save or upload that User Content, in order to recommend audio options and provide other personalized recommendations to you. We may collect information about the images and audio that are a part of your User Content, such as identifying the objects and scenery that appear, the existence and location within an image of face and body features and attributes, the nature of the audio, and the text of the words spoken in your User Content. We may collect this information to enable special video effects, for content moderation, and for other non-personally-identifying operations.

Information we collect automatically. We may collect the following information about you:

Technical information we collect about you. We automatically collect certain information from you when you access the Platform or use the Services. Such information includes your IP address, unique device identifiers (device ID), advertising identifiers, network type and connections, mobile or device model, android ID, device manufacturer, mobile phone area, application version number, operating system, CPU and GPU information, device resolution, system language and region, battery information, and information regarding your use of the Platform (such as, where applicable, the list of likes you received, your stickers and filters).
Location. We collect information about your approximate location, including location information based on your SIM card and/or IP address.
Behavioural information we collect about you. We collect information regarding your use of the Services, e.g., video editing acts, problems encountered, and, where applicable, how you interact with content we show to you, the ads you view, videos you watch, the content you like, the users you follow and how you engage with mutual followers. Where applicable, we process information about your followers, the likes you receive and responses to content you upload, for the purposes of promoting your content to other users.
If you use the auto caption function, we will collect the transcribed text and the edited text in order to develop and improve this function.

Information we obtain from other sources.

We may receive information about you from other sources, including through third-party services providers or partners. For example, if you access third-party services through the Platform or Services or share information about your experience on the Services with others, we may collect information from these third-party services. If you choose to register to use the Platform using your social media network account details (e.g. Facebook) or account details with other third parties (e.g. Apple), you will provide us or allow your social network or such third parties to provide us with your username, public profile, your liked songs on that social network, etc.

2. Cookies

“Cookies” are small files which, when placed on your device, enable us to collect certain information, including personal data, from you in order to provide certain features and functionality. We and our service providers and business partners use Cookies to collect data and recognize you and your device(s) on the Platform and elsewhere across your different devices. We do this to measure the traffic and functionality of our website. By accessing or using the Platform and Services, you consent to our use of Cookies. You may be able to refuse or disable Cookies. Please note that if you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform or some of the Services may no longer be available to you. To learn more about cookies please see our Cookies Policy.

3. How we use your information

We will use the information we collect about you in the following ways:

verify your age and identity;
administer and provide you with the Platform and Services, including enable you to create, edit, modify and share User Content and interact with other users, allow you to participate in interactive features of the Platform, when you choose to do so;
communicate with you, including notify you about changes to the Platform and Services;
provide you with user support;
provide you with tailored or personalized information or content that may be of interest to you;
enforce our terms, conditions and policies;
respond to, handle, and to process queries, requests, applications, complaints, and feedback from you;
improve and develop the Platform and to ensure tools on the Platform are presented in the most effective manner for you and your device;
administer the Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
detect abuse, fraud and illegal activity on the Platform and ensure your safety and security including reviewing user content, messages and associated metadata for breaches and inappropriate content;
provide users with personalized advertising, where such relevant feature is provided;
comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
for any other purposes for which you have provided the information, with your consent or at your direction;
transmit to third parties including our business partners, third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
any other incidental business purposes related to or in connection with the above.

4. How we share your information

This section sets out how we may share your information with third parties.

Service Providers

We may share your information with our service providers (whether in or outside your country) in order to provide you with the Platform and Services for the purposes as set out in this Policy, including with:

our service providers, suppliers and subcontractors who help us run the Platform (such as to send notifications to you); and
data analytics, crash analytics, and search engine providers that assist us in the improvement and optimization of the Platform (including providing you with tailored or personalised information or content).

Our Corporate Group

We may share your information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, or companies that we control, are controlled by or under common control, and our service providers and strategic business partners, in each case in or outside your country, for the purposes set out in this Policy, as permitted by applicable law. We may also share your information to assist in the improvement and optimization of the Platform, or for our internal business purposes.

Third Party Social Network Service Providers

If you choose to register to use the Platform with your other social network account details or other third-party platform account details or choose to link your Platform account with other social network accounts, you will provide us or allow your social network service provider to provide us with your username and public profile for that social network account. We will likewise share certain information with the relevant social network such as app ID, access token and the referring URL. Where you opt to share User Content you created or uploaded on the Platform to other social media platforms, your User Content, username and accompanying text (if any) will be shared on such platforms.

Advertising and analytics partners

We may share information collected through your use of our Platform (such as mobile identifiers and your device’s IP address, and related information about your inferred location and use of the Platform) with our advertising partners. These partners help us deliver relevant advertising across our Platform and on other platforms. This information is typically collected through cookies and similar tracking technologies. We may also share aggregate information about how those ads have performed to help those advertisers measure the effectiveness of their advertising campaigns.

Law Enforcement

We may share your information with law enforcement agencies, public authorities or other organizations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:

comply with legal obligations, processes or requests;
enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof;
detect, prevent or otherwise address security, fraud or technical issues; or
protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

Sale or merger

We may also disclose your information to third parties:

in the event that we sell any business or assets, in which case we may disclose your information to the prospective buyer of such business or assets; or
if we sell, buy, merge with, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your user information may be among the transferred assets.

In this case, we will ensure that the terms of the Policy are observed and will inform you in advance if the transfer implies any change to these terms.

Finally, we may share information with third parties with your consent or at your direction.

Third-party content

The Platform and Services may contain links to content maintained by third parties who we do not control. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Policy

5. Where we store your information

The information about you that we collect from you may be transferred to, and stored at, a destination inside or outside of your country, for the purposes as described in the Policy. We will take reasonable steps to secure your information and treat it in accordance with this Policy. Where we transfer any personal data out of the country where you live, including for one or more of the purposes as set out in this Policy, we will do so in accordance with the requirements of applicable data protection laws, including by entering into data transfer agreements with the recipient to ensure your personal data is accorded an adequate level of protection.

6. Your choices and rights

On some versions of the Platform, you can access and edit most of your profile information by signing into your account, and you may also be able to control how you use the Platform by visiting your in-app settings, including to decide whether you see certain types of interest-based advertising on the Platform. You may also be afforded rights in your country under applicable laws such as the ability to access your data, delete your data, and potentially others. If you have any questions on how to use the settings or want to know about any rights with regard to your personal data you may have in the country where you live, please contact us at techinnosys.main@gmail.com.

7. The security of your information

We will take reasonable steps to secure your information and treat it in accordance with the Policy. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted through the Platform. We have put in place technical and organizational measures that we will amend and update from time to time to improve the overall security of our systems.

8. Data retention

We retain your information for as long as it is necessary to serve the purpose(s) for which such information was collected, including to provide you with the Platform or the Services. Where we do not need your information in order to provide the Platform or the Services, we retain it only for so long as we have a legitimate business or legal purpose in keeping such information. However, there are occasions where we are likely to keep this information for longer in accordance with our legal obligations or where it is necessary for the establishment, exercise or defence of legal claims.

After you have terminated your use of our Platform or Services, we may store your information in an aggregated and anonymized format. Notwithstanding the foregoing, we may also retain any information as reasonably necessary to comply with our legal obligations, allow us to resolve and litigate disputes, and to enforce our agreements.

9. Information relating to children

The Platform is not directed at or suitable for use by children under the age of 13 or equivalent minimum age in the relevant jurisdiction (“relevant age”). Users under the relevant age are not allowed to use the Platform. If we become aware that personal information has been collected from a person under the relevant age, we will delete the user’s information in accordance with applicable law. If you believe that we may have information about or collected from a child under the relevant age, please contact us at techinnosys.main@gmail.com.

10. Complaints

In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at techinnosys.main@gmail.com and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the relevant data protection authority or follow the dispute process provided in the Terms of Service.

11. Changes

We will use commercially reasonable efforts to generally notify all users of any material changes to this Policy, such as through a notice on our Platform. However, you should look at this Policy regularly to check for such changes. We will also update the “Last Updated” date at the top of this Policy, which reflects the effective date of such changes to this Policy. Your continued access to or use of the Platform and/or Services after the date of the updated Policy constitutes your acceptance to the updated Policy. If you do not consent to the updated Policy, you must stop accessing or using the Platform and Services.

Unless otherwise explicitly stated under this Policy, if there is any inconsistency among different language versions, the English version shall prevail.

12. Contact

Questions, comments and requests regarding this Policy are welcomed and should be addressed to:

Technology Innovation System Pte Ltd

Email: techinnosys.main@gmail.com

Address: 61 Ubi Road 1, Oxley Bizhub 1, #02-04, Singapore 408727